I bought tickets to see Underworld in November, and then received a survey follow-up from TicketMaster:
Personally, if they could just move the search 3 pixels to the left, I’d be so much happier about the extortion they call ‘booking fees’. (This time it was £7.50 on two £25 tickets.)
Satisfaction levels for the location of a search box? Other questions included how ‘satisfied’ I was with their colour scheme, and various other things that any decent web-designer should just know how to do properly. What crap!